Accountants Durban Reviews

Reviews from businesses and individuals who have used the service to compare accounting quotes in Durban are shown in the Client Reviews section below.

Leaving A Review

If you have used the service, a review helps the next business decide whether it is worth their minute. Reviews about a specific firm are most useful when they say what work was done, what it cost, whether deadlines were met and how queries were handled.

Reading Accounting Reviews

• Look for specifics. A review naming the service, the entity type and the outcome is worth ten that say great service.
• Check the timing. Accounting problems surface at year end and during SARS verifications, often months later. A review written after a full cycle says more.
• Check how errors were handled. Mistakes happen in every practice. What the firm did next is the useful part.
• Weight recent reviews. Staff turnover in accounting firms is high, and an old review describes a different team.
• Verify the credentials separately. Reviews tell you about service. Professional body registers tell you about qualification.

If Something Goes Wrong

• Raise it with the firm first. In writing, with the engagement letter to hand.
• Escalate to the professional body. SAICA, SAIPA, CIBA and IRBA all have complaints processes.
• For tax matters, use the SARS channels. The Complaints Management Office and then the Tax Ombud, once normal channels are exhausted.
• Get your records. Your accounting data belongs to you. Request a full export.